Frequently Asked Questions

  • Most sites are completed between 4-8 weeks. This depends on how fast you can get us the copy and assets and if you need a full branding treatment with logo, color, etc. If you need those elements, it will take on the longer end of the timeline. A refresh or mini-site takes less!

  • No, we do not. We believe in fit as an important component of our success. We want clients that are ready to do the work, commit to their success and work well as a team (with us). If we feel you don’t fit those criteria we may decline your project and refer you to another agency that can help.

  • Yes! We offer Ask Me Anything sessions. For 1 hour via Zoom video conferencing, you can ask us whatever you’d like. If we don’t have the answers for you right away, we will find them within 2 days and report back to you. Contact us to schedule!

  • You will be contacted within 2 business days, max. But we usually reach out sooner because we’re excited and can’t wait to meet you. Please note we don’t work weekends and sign off after 5 PM so if you send it after hours, we’ll get back to you next business day!

  • We offer payment plans and also offer a mini-build if we have space in our build calendar for it. A mini is a one-page website that may not have the bells and whistles but has a custom color palette, font treatments, and all the info your clients and customers need.

  • Our lovely Eleanor, who also runs Good Lady Designs.

  • We offer free consultations! Chat with us for 30 minutes risk-free and see if we’re a good fit. We’d love to help you!

  • We do offer flexible pricing on our bigger ticket items, spread out over anywhere from 3-6 months. Inquire for more details and we’ll try our very best to accommodate your budget!

  • You can find all the business tools we use and love in the Business Essentials section. You’ll be able to read up on what we have trialed, tested, and loved.

  • Item description

That should just about cover it!

But if not, contact us! We’re nice.